Lenovo

Lenovo 1-Year Premium Care

R 1,120.00
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SKU: 5WS0T73712

Shipping R150 anywhere in SA. Shipping cost added at checkout

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Lenovo 1-Year Premium Care with Onsite Upgrade - advanced support service designed to provide hassle-free technical assistance for Lenovo devices. It includes hardware and software support, parts and labor coverage, onsite repair services with next-business-day response, and annual preventative PC health checks.




Product Overview 


Lenovo 1-Year Premium Care with Onsite Upgrade is an advanced support service designed to provide hassle-free technical assistance for Lenovo devices. It includes hardware and software support, parts and labor coverage, onsite repair services with next-business-day response, and annual preventative PC health checks. Users can access expert technicians via phone, chat, or email for fast resolutions and setup guidance, ensuring optimal device performance




Lenovo 1-Year Premium Care with Onsite Upgrade




Key Features
- Onsite Support : This service allows Lenovo to send a technician to your location to diagnose and repair issues, reducing downtime and providing convenience.
- Priority Support : You get front-of-the-queue access to expert technicians via phone, chat, or email, ensuring fast resolutions to any technical issues.
- Hardware and Software Support : Assistance is provided for both hardware and software problems, including setup guidance and troubleshooting.
- Annual PC Health Check : A preventative health check is included to identify potential issues before they become major problems, helping maintain your PC's performance and security.
- Parts and Labor Coverage : The service includes coverage for parts and labor, ensuring that repairs are hassle-free and cost-effective




Benefits
- Convenience: Onsite support means you don't have to carry your device to a repair center.
- Fast Resolution: Technicians are available to resolve issues quickly, often on the next business day.
- Comprehensive Support: Assistance is available for both hardware and software, making it a one-stop solution for all your technical needs.

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FREQUENTLY ASKED QUESTIONS

How long does order processing take?

We process all orders within 1-2 business days once payment has cleared. You’ll receive an email confirmation once your order is on its way.

How long does delivery take?

Delivery usually takes 1–3 business days after processing, depending on your location. Some remote areas may take a bit longer.

Do you ship everywhere in South Africa?

Yes, we offer nationwide shipping. However, certain high-risk or no-go areas may experience delays. We’ll contact you if this applies.

What payment methods do you accept?

We accept secure online payments via credit/debit card, EFT, Payfast, Zapper and Mobicred . Please note that orders are only processed once payment has cleared in our account.

What if the item I want is out of stock?

If an item is marked as out of stock, it won’t be available for direct purchase on the website. However, if you're still interested, you can contact us, and we may be able to place a manual backorder for you—subject to supplier availability.

 

Please note:

- Manual backorders are only processed after full payment via EFT or secure payment link.

- Lead times may vary depending on supplier stock and shipping timelines.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email to monitor the delivery in real time.

Can't find an answer to your question?

Email us at info@novatechstore.co.za

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